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Check your online shop before opening it to customers

Check products, prices, stock, checkout, payment, delivery, and shop policies. Place a test order on a phone before sharing your shop link.

Written and edited by
DokanNao Editorial Team
Reading time
2 minutes
Published: Updated:

Key takeaways

  • Treat launch as an check that orders will work, not only a promotional date.
  • Test totals, variants, payment confirmation, delivery, policies, and merchant-side order records.
  • Share one main verified shop address after the complete path works.
In this guide
  1. 1. Check product information
  2. 2. Decide who owns each step
  3. 3. Publish understandable policies
  4. 4. Test the complete order path
  5. 5. Review the store on a small screen
  6. 6. Share one main store link

Before sharing your shop, check that the first order will make sense to both you and your customer. Use this list to check the details and the full order process.

1. Check product information

For every product you plan to publish, check the name, current selling price, available stock, images, variant choices, and delivery-relevant information. Remove or deactivate items you cannot currently fulfill. If a size, colour, or variation changes price or availability, make that choice clear before checkout.

2. Decide who owns each step

DokanNao can organize products and orders, but the merchant remains responsible for product accuracy, delivery and order handling, customer support, and the promises shown in the store. Payment and delivery availability can also depend on merchant configuration and provider approval. Do not advertise a payment or delivery option until it is actually available for your shop.

3. Publish understandable policies

Write contact, shipping, return, refund, cancellation, and privacy information in language your customers can follow. Keep the policy consistent with what your team can perform. A policy page should answer what happens, who the customer contacts, and what information they may need to provide.

4. Test the complete order path

Use a test product or a test order to check:

  • product selection and variant selection;
  • cart totals, discounts, delivery charges, and final total;
  • customer details and confirmation messages;
  • the merchant-side order record and status controls;
  • payment-return behaviour for every payment option you intend to offer.

Do not treat a browser success screen as proof of online payment. Payment confirmation must come from the verified server and payment-provider records.

5. Review the store on a small screen

Read the home page, category pages, product pages, checkout, and policies as a customer would. Check that important actions have clear labels, long Bangla and English text remains readable, and product images do not hide essential details.

6. Share one main store link

Use the preferred verified shop domain consistently in social profiles, messages, campaigns, and printed materials. Avoid distributing preview links, temporary hosts, or dashboard addresses.

When these checks are complete, create or review your DokanNao store and keep the checklist as part of every major catalog or policy update.

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