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Start your own online shop in Bangladesh

Choose products you can sell and deliver reliably. Prepare stock, payment, delivery, shop policies, and a tested order process before inviting customers.

Written and edited by
DokanNao Editorial Team
Reading time
2 minutes
Published: Updated:

Key takeaways

  • Validate the offer and order and delivery process before buying tools or running ads.
  • Keep product and order facts in one controlled system even when social channels start the conversation.
  • Confirm provider eligibility, policies, delivery, and a complete test order before launch.
In this guide
  1. Start with the offer and what your business can handle
  2. Choose the role of each sales channel
  3. Prepare a small accurate catalog
  4. Check payment, delivery, and shop policies
  5. Build a repeatable order process
  6. Test before you promote

Start with products you can reliably sell and deliver. Prepare accurate information, payment and delivery options, and a clear order process before sending customers your shop link.

Start with the offer and what your business can handle

Write down the customer, product range, current stock, selling price, packaging, service area, support hours, and person responsible for each step of packing and delivery. Start with a manageable product group. It is easier to control photography, pricing, variants, stock, and support than a broad catalog with uncertain facts.

Separate setup costs from recurring and per-order costs. Domain renewal, software, packaging, payment charges, courier, returns, damaged items, advertising, and staff time may all belong in the model. Provider prices change, so verify current terms.

Choose the role of each sales channel

Facebook, Instagram, Messenger, and WhatsApp can support discovery and conversation. An owned store provides stable product pages, navigation, policy access, and structured checkout. Decide where current product facts live and when an order becomes the record your team follows.

Use the Facebook Page versus owned website guide before maintaining duplicate catalogs.

Prepare a small accurate catalog

For each launch product, confirm the name, category, price, stock, real images, details customers need to choose, variant differences, delivery notes, and applicable return conditions. Use the same internal identifier in messages, orders, packing, and stock adjustments.

Check payment, delivery, and shop policies

COD, mobile financial services, and payment gateways have different eligibility, approval, fee, settlement, and confirmation rules. Check Bangladesh Bank and the current provider terms. Choose a courier process and service area you can operate. Publish contact, delivery, return, refund, cancellation, terms, and privacy information that matches reality.

Build a repeatable order process

Define who checks stock, confirms incomplete details, packs, creates delivery, records verified payment status, updates order status, and handles failed delivery. A chat message or browser success screen is not by itself a completed order.

DokanNao currently organizes products, categories, variants, stock, checkout, store orders, payment records, delivery details, customers, and reports. Provider-dependent options still require applicable configuration and approval.

Test before you promote

Place a test order on a phone. Check product, variant, cart, discount, delivery charge, address, total, payment state, confirmation, merchant record, notification, and status update. Repeat for every option you will show. Then use the launch checklist and pre-traffic store test.

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